服务&方案

北京翰林汇信息技术服务有限公司（以下简称翰林汇）是中国领先的IT技术专业服务公司，始建于1994年，我们秉承“以客户为中心”的服务理念，致力于利用高科技与服务网点创造最好的IT服务体验，完成最优成本的服务交付，不断帮助商业客户和个人消费者改善其工作和生活方式，为客户创造最大价值。

作为国内最早从事IT产品专业服务的行业先锋，翰林汇有着多年为个人消费者和企业用户服务的专业积累，不仅在IT硬件设备具有很高的芯片级维修实力，而且在桌面系统维护、网络维护、IT运营外包，软件开发与测试等方面也积累了丰富的服务和管理经验。作为惠普公司授权的售后服务中心、授权的芯片级专业维修平台，近二十年来我们专注于本行业，精益求精，不断更新硬件设备，提高技术服务能力和服务管理水平。公司拥有多名高水平IT技术服务工程师和专业管理人才，具有惠普、微软等跨国公司及国家各级相关专业组织颁发的职业资格认证证书。从1995年开始分别与IBM、COMPAQ、HP、TOSHIBA等多家国际知名IT厂商合作并一直保持着良好的合作伙伴关系，将专业优质服务引入到众多行业客户，包括政府、金融、制造、零售、服务、电信、高校等，并与这些客户建立了长期稳定的合作关系。

翰林汇公司总部位于北京，坐落于北京航空航天大学科技园柏彦大厦，与北航机械及自动化学院、系统可靠性工程学院、电子研究所等国家重点实验室有着密切的多年良好合作关系，可借助并依托北航的技术平台和人才基础储备，保证IT产品服务的质量、效率以及技术先进性。迄今已建立了可覆盖全国大中城市的服务网络。

2008年我们通过了ISO9000质量管理体系认证和14000环境管理体系认证，通过不断创新使我们的服务管理更上层楼。我们将本着诚信的原则和敬业的精神继续努力创造辉煌。创造一流的客户体验能够深入人心并口口相传，成为我们永续经营的利润源泉。

为IT产品消费者提供便捷、灵活、愉悦的服务体验与技术支持。

Overview
Founded in 1994, adhering to the “customer orientation” philosophy, we are committed to make good use of high tech and service network to build the best IT service platform, provide the most cost effective service delivery, assist enterprise and individual customers improve their work/life style and create utmost values to our customers.

As one of the IT professional service pioneers in China, Highly owns many years of experiences accumulated from providing professional services to its enterprise customers and individual consumers, not only possesses high capabilities in IT hardware chip-level maintenance, but also accumulated rich a wealth of service and management experience in desktop maintenance, network maintenance, IT operations outsourcing and software development and testing. As HP authorized post-sale service center and HP authorized chip-level specialized maintenance platform, we have been focusing on our specialty while seeking perfection, and constantly updating hardware equipment and improving our technological service capability and service management level for the past 20 years. We have high level IT professional service engineers with high expertise and professional management talents, with qualification certificates from multinational companies like HP, IBM and Microsoft, and qualifications from all levels of national and state professional certification departments. Since 1995 we have been cooperating and partnership with many well-known multinational IT vendors such as IBM, COMPAQ, HP, TOSHIBA, and have introduced high quality specialized professional services to a broader range of walks of life, including government, finance, university, manufacturer, retail, service, telecommunications, and have maintained long-term stable cooperative relationship with them.

Headquartered in Beijing, Highly locates in Baiyan Plaza of Beijing University of Aeronautics and Astronautics Technology Park, keeping close and good cooperation with Machinery and Automation School, System Reliability Engineering School, Electronics Research Institute of the university and other state’s key laboratories for many years. With the help of the technology platform and talent resources of Beijing University of Aeronautics and Astronautics, we ensure the quality, efficiency and high advancement technology of our IT services. Today, our service network covers large and medium-sized cities across China.

In 2008, we passed the ISO9000 qualification for quality management system and ISO14000 certification for environmental protection management system. Throughout continuous innovation, it enables our service management system reach a higher level.

We will adhere to the principle of integrity with engagement spirit to create a bright future.
To establish a top level customer experience and to make it thorough and popular is the constant fountain of our business profitability
To provide convenient, flexible and pleasant service experience and technical support to IT products consumers